Shipping policy
SHIPPING POLICY
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times:
- 🇺🇸 United States: 7–15 business days
Note: Delivery times may vary due to customs clearance, carrier delays, or peak seasons.
Shipping Costs
- Free standard shipping on all orders over $50
- Standard shipping: $5 for orders under $50
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.
Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us and we will investigate with the carrier.
Petbabe Store (Thea Crest Enterprises LLC)
📞 (307) 342-4255
📍 30 N Gould St, Ste N, Sheridan, WY 82801, US